The Billing Specialist I is responsible for handling the most complex aspects of the billing process, ensuring accuracy, compliance, and efficiency across all invoicing activities. This role goes beyond day-to-day transaction processing, involving system analysis, cross-functional coordination, and process optimization.
Duties and Responsibilities
- Handle complex and high-value billing transactions
- Review invoices prepared by Billing Analysts for accuracy and compliance (without direct supervision responsibility)
- Ensure proper application of Philippine VAT, EWT, and BIR invoicing rules (e.g., Sales Invoice, OR, BIR 2307)
- Serve as a subject matter expert (SME) for billing policies and ERP billing workflows
- Coordinate with cross-functional teams to resolve complex billing issues
- Lead or support billing-related system enhancements (e.g., template setup, workflow automation)
- Reconcile billing accounts and contribute to month-end revenue recognition and reporting
- Maintain audit-ready documentation and support internal and external audit requirements
- Mentor or train Billing Analysts on complex scenarios, though without direct supervisory authority
Background and Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field
- Excellent analytical and problem-solving skills
- Strong knowledge of Philippine tax laws and invoicing compliance (especially BIR requirements)
- Ability to work under pressure and meet tight deadlines
- Strong interpersonal skills
- Proficiency in MS Excel and other MS Programs
- High attention to detail and accuracy
- Good communication and customer service skills