Clinic Operations

HDSI: Results Processing Officer

Mandaluyong, Metro Manila
Work Type: Full Time
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Job Objective
Ensure accurate, timely, and confidential processing and release of medical examination results for corporate clients, supporting data integrity and excellent client service within the Industrial Medicine framework.

Key Responsibilities:

Result Processing
  • Receive, validate, and upload medical exam results to EMR or client systems.
  • Verify completeness and accuracy before timely release based on agreed turnaround time (TAT).
Quality and Compliance
  • Ensure results meet company, DOH, and client standards.
  • Maintain confidentiality and report any data discrepancies or irregularities.
Coordination and Communication
  • Coordinate with doctors, labs, and client service teams for result validation.
  • Update clients and internal teams on result status or special instructions.
Documentation and Reporting
  • Keep organized records of transmitted results and pending reports.
  • Generate summary data and assist in audits and process improvements.
Qualifications
  • Bachelor’s degree in Medical Technology, Nursing, or related health field.
  • At least 1–2 years’ experience in a medical, diagnostic, or occupational health setting (industrial experience preferred).
  • Proficient in EMR systems and MS Office.
  • Strong attention to detail, confidentiality, and communication skills.
  • Knowledge of DOH, ISO, and Data Privacy standards; willing to work flexible hours.

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Pursuant to the Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations, and other issuances of the National Privacy Commission, the RelianceCare Inc., OR it’s subsidiary or affiliate, such as ActiveOne Health, Inc., and Health Delivery Systems, Inc. (also doing business under the name and style of “Flexicare Benefit Solutions and Healthfirst Clinic”), whichever is applicable to this form, ("It" or "the Company", for brevity) commits to protect and keep the confidentiality, integrity, and availability of all personal data provided. It will only use personal information to process job applications. Any questions regarding the Company's privacy notice shall be coursed through Its Data Protection Officer at the following and applicable email addresses: RCI - [email protected], ActiveOne - [email protected], or HDSI - [email protected]