The Clinic Manager will handle clinic management in terms of daily clinic operations, engagement with staff, guidance in reports, audit compliance, etc. A coordinator and first line to engage with clinic site personnel to address day-to-day concerns.
Duties and Responsibilities:
Monitors compliance of staff with standards defined by ActiveOne specifically about customer service and other staff behavior policies.
Monitors and maintain records of staff performance relative to attendance & performance
Communication/coordination with site medical personnel regarding client requirements and policy updates
Coordination with CMT regarding client escalations on staffing and operational issues and ensuring compliance to response time is met.
Respond to site medical personnel concerns and queries and direct coordination with the involved departments to ensure concerns are addressed.
Endorsement and monitoring of Nurses and MDs for deployment.
Assists in monitoring OSH compliance and submission of AMR and WAIR (Covid and Accident) to client POC.
Organize/identify Health Programs based on the client's illness/incidence reports