Clinic Operations

Business Operations Manager (Healthfirst Clinic)

Mandaluyong, Metro Manila
Work Type: Full Time
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Job Objective / Purpose

To oversee the day-to day operations of the HF Multispecialty Center, ensuring that all policies and procedures are in place and adhere to. Additionally, responsible for monitoring revenue targets for each center and developing programs to ensure that the performance target are met and all established standards are maintained.

Duties and Responsibilities

  • Long-term planning to support the company’s goals

  • Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities

  • Assessing and analyzing departmental budgets to find ways to optimize profitability

  • Inspiring and motivating employees through positive encouragement and incentive initiatives

  • Communicating with stakeholders about shifting company priorities and projects

  • Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue

  • Identifying opportunities to expand or shift course based on market changes

  • Enforcing regulatory and safety standards

  • Ensure all operations are carried on in an appropriate, cost-effective way

  • Improve operational management systems, processes and best practices

  • Help the organization’s processes remain legally compliant

  • Formulate strategic and operational objectives

  • Examine financial data and use them to improve profitability

  • Manage budgets and forecasts

  • Perform quality controls and monitor production KPIs

  • Recruit, train and supervise staff

  • Find ways to increase quality of customer service


Background and Qualifications

  • With work experience as Business and  Operations Manager or similar role

  • Knowledge of organizational effectiveness and operations management

  • Experience budgeting and forecasting

  • Familiarity with business and financial principles

  • Excellent communication skills

  • Leadership ability

  • Outstanding organizational skills

  • Degree in Business, Operations Management or related field 



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Pursuant to the Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations, and other issuances of the National Privacy Commission, the RelianceCare Inc., OR it’s subsidiary or affiliate, such as ActiveOne Health, Inc., and Health Delivery Systems, Inc. (also doing business under the name and style of “Flexicare Benefit Solutions and Healthfirst Clinic”), whichever is applicable to this form, ("It" or "the Company", for brevity) commits to protect and keep the confidentiality, integrity, and availability of all personal data provided. It will only use personal information to process job applications. Any questions regarding the Company's privacy notice shall be coursed through Its Data Protection Officer at the following and applicable email addresses: RCI - [email protected], ActiveOne - [email protected], or HDSI - [email protected]