The objective of this role is to provide critical operational and administrative support to ensure the seamless, efficient, and consistent delivery of clinic services. The role serves to coordinate day-to-day activities, facilitate communication between stakeholders, and uphold service standards to maintain optimal clinic performance and client satisfaction.
Duties and Responsibilities
- Scheduling and Attendance Management
- Plot work schedules for all nurses and doctors, ensuring sufficient coverage for clinic operations at all times.
- Monitor attendance and confirm that all medical staff, including relievers (nurses and doctors), are present onsite according to their scheduled shifts.
- Coordinate and raise tickets for sourcing medical staff replacements or relievers in case of absences, adhering to established protocols.
- Notify team members promptly of any schedule changes to maintain clarity.
- Ensure timely and accurate updates to the Workforce Trackers for accurate attendance records.
Background and Qualifications
- A Nurse by profession can be underboard.
- At least (1) year of experience in a clinical, business operations and/or administrative role.
- Ability to thrive under a flexible work schedule environment.