Job Objective / Purpose
The Claim Processors are responsible for timely processing of medical claims based on the member’s health benefit program. They analyze medical information, perform data entry, handle reimbursement claims, decide whether a claim should be covered or denied. Communicate issues or exceptions to other concerned departments as necessary.
This role will be hired under Flexicare, Health Delivery System, Inc. (HDSI) - a subsidiary of RelianceUnited
Duties and Responsibilities:
- Provide claims support by reviewing, researching, investigating, processing and adjudicating claims.
- Authorize the appropriate payment or refer/escalate claims to concerned parties for further review.
- Adjudicate claims, analyze validity, and identify trends and provide reports if necessary.
- Communicate any discrepancy of claims.
- Consistently meets established productivity, schedule adherence, and quality standards.
- Suggest any process improvement ideas to the team lead that would greatly impact the process.
Background and Qualifications:
- Candidates must possess at least a Bachelor's/College Degree in any field.
- Prior experience in claim reconciliation within the HMO or insurance industry is preferred.
- Ability to do on-site visits and extend beyond company operating hours when needed.
- Good communication and critical thinking skills.
- Knowledgeable of Google platforms such as but not limited to GDocs, GSheets, etc. and MS Office.
- Ability to handle multiple tasks, in a timely manner, on a continual basis under strict deadlines.
- Strong planning, organization, and follow-up skills.
- Proven ability to work independently and as a team member
- Adheres consistently to the company values
Work Conditions:
- Employment type: 6 months Project-based
- Onsite work set up
- Work Schedule: Mondays-Fridays, 8:00AM - 5:00PM
- Assigned in Greenfield District, Mandaluyong City
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What it's like to Work at RelianceUnited: