The Customer Development Specialist is responsible for promoting and generating sales of sleep diagnostics and solutions by educating and supporting patients, physicians, and institutional clients. This role involves assisting in overnight sleep studies, conducting product demonstrations, and providing guidance on sleep-related devices such as CPAP systems. The position also focuses on building strong relationships with medical professionals and offering ongoing support to ensure patient satisfaction.
Duties and Responsibilities
- Generates sales of sleep diagnostics and solutions
- Assists in the complete overnight sleep study of patients
- Details sleep study services and sleep solutions to patients, doctors, and institutional clients
- Does regular visits to and maintains good relationships with MDs
- Demonstrates portable sleep tests to patients
- Demonstrates sleep products, including positive airway pressure devices (CPAP), CPAP masks and peripherals to patients
- Assist patients in basic troubleshooting of sleep devices and products
Background and Qualifications
- Candidates should have two years of experience in sales and marketing of healthcare products and services
- Preferably, but not necessarily, Registered Nurse (RN) or Registered Respiratory Therapist
- Non-medical course graduate, but with a strong sales and customer management background, is welcome
- Fluent in English and Filipino
- Preferably, but not necessary, have an exposure to sleep diagnostics and solutions and/ or respiratory products
Work Arrangement
Field work in the Central Greater Manila area, with only a few hours rendered in the office in Mandaluyong