Job Objective:
The Patient Care Officer (PCO) oversees registration, and patient data processing; such as treatment records and related health benefit or insurance information (Netsuite), coding patient diagnosis along with requests for payments from the health benefit administrator (HBA) or insurance company (HMO). Additional tasks can also be the promotion of the clinic through flyering and other related activities.
Duties and Responsibilities:
Patient registration and identity validation
Patient data processing; such as treatment records and related health benefits or insurance information (Netsuite)
Coding patient diagnosis along with requests for payments from the health benefits administrator (HBA) or insurance company (HMO); verifies insurance coverage and obtains approval
Promotion of clinic services to different clients and accounts (ex. Thru flyering and other related activities)
Any task/s as assigned from time to time
Background and Qualifications
Bachelor's Degree w/ Medical-related course is an advantage
Comfortable speaking in English and has excellent communication skills
Literate in using the computer and learning software programs for encoding
With pleasing personality