This role ensures that the company receives accurate payment in a timely manner. He/she will be responsible for managing and collecting outstanding accounts receivables from clients and customers
Duties and responsibilities
Provide efficient and effective collection efforts that consistently lead to achieving or exceeding monthly goals and targets.
Provide customer service regarding collection issues, process, and review account adjustments.
Resolve client discrepancies and short payments which also includes monitoring and maintaining assigned accounts
Assist in the development and implementation of new procedures and features to enhance the workflow of the department and understand compliance issues around accounts receivable processes.
Assisting with audit as necessary.
Provide administrative support to the Accounts Receivable team and assist colleagues whenever necessary.
Provide accurate and effective document preparation and records management relative to Accounts Receivable function in accordance with records retention policy and procedures.
Other duties and responsibilities that may be assigned depending on business needs.
Qualifications
Must be a graduate of bachelor’s degree in finance, Accounting, or closely related field required
Preferably with 1 year of relevant experience in corporate Finance and proven work experience as a Collection Associate, Collection Specialist, or a similar role
Has exceptional customer service, negotiation skills and ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels of clients and customers
Strong knowledge of various collection techniques and procedures
Proficiency in using MS Office preferably Excel or Google sheet