Corporate Accounts Team - Clinic Management

ActiveOne: Clinic Cluster Lead

Mandaluyong, Metro Manila
Work Type: Full Time
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The Clinic Cluster Lead is responsible for monitoring, analyzing, and optimizing the performance of clinic operations. This role involves collecting and interpreting data to identify trends, inefficiencies, and opportunities for improvement.

Duties and Responsibilities
Clinic Operations
Monitor staff compliance with customer service and behavior policies.
Maintain performance records (attendance, overall performance).
Approve leave and overtime requests.
Coordinate with site medical personnel on client requirements and policy updates.
Handle client escalations on staffing and operational issues with CMT.
Respond to queries from site medical personnel and coordinate resolutions.
Endorse and monitor Nurses and MDs for deployment.
Assist in OSH compliance and submission of AMR and WAIR reports.
Organize health programs based on illness/incidence reports.
Collaborate on training initiatives (Mental Health, Customer Service, OSH).
Manage clinic schedules and attendance.
Maintain list of site medical personnel.

Administrative Duties
Prepare and consolidate client-required reports.
Consolidate monthly medicine and medical supply inventory.
Consolidate monthly audit reports.
Check equipment, medicines, and supplies inventory before submission.
Perform other duties as needed.

Background and Qualification
A Registered Nurse by profession.
At least (1) year of experience in a clinical, business operations and/or administrative role.

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Pursuant to the Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations, and other issuances of the National Privacy Commission, the RelianceCare Inc., OR it’s subsidiary or affiliate, such as ActiveOne Health, Inc., and Health Delivery Systems, Inc. (also doing business under the name and style of “Flexicare Benefit Solutions and Healthfirst Clinic”), whichever is applicable to this form, ("It" or "the Company", for brevity) commits to protect and keep the confidentiality, integrity, and availability of all personal data provided. It will only use personal information to process job applications. Any questions regarding the Company's privacy notice shall be coursed through Its Data Protection Officer at the following and applicable email addresses: RCI - [email protected], ActiveOne - [email protected], or HDSI - [email protected]